Privacy Policy

Marine Passport LLC (“Marine Passport,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using the Marine Passport website, products, services, reports, accounts, and related features (collectively, the “Services”).

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

We may collect information you provide directly to us when you use the Services, including:

Contact and account information, such as your name, email address, and information used to create or manage your Marine Passport account.

Purchase information, such as records of reports or report packages you purchase, transaction details, and order information.

Vessel search information, including Hull Identification Numbers (HINs) and other information you provide when searching for a vessel or using a Marine Passport Service.

Communications, including information you provide when you contact Marine Passport for customer support or other purposes.

We may also automatically collect certain technical information when you use the website, such as your IP address, browser type, device information, pages viewed, and information about how you interact with the website.

2. Payment Information

Payments for Marine Passport Services may be processed by third-party payment providers.

Marine Passport does not store your complete payment card number or other complete payment-card credentials. Payment information is provided directly to the applicable payment processor for the purpose of processing your transaction and providing related payment services.

3. Information Sources and Third-Party Data

Marine Passport obtains vessel-related information from government agencies, public records, manufacturers, commercial data providers, public databases, and other available sources.

Information obtained from these sources may relate to a vessel rather than directly to you. Marine Passport uses this information to provide vessel searches, reports, research, and related Services.

Marine Passport does not create all of the vessel-related information presented through the Services and does not control the underlying records maintained by third parties.

Information supplied by third parties may be subject to their own terms, policies, restrictions, and update schedules.

As Marine Passport expands its data partnerships and information sources, this Privacy Policy may be updated to describe additional categories of information and sources where required by law.

4. How We Use Information

Marine Passport may use information we collect to:

• provide, operate, and maintain the Services;
• process purchases and provide access to purchased reports;
• create and manage user accounts;
• respond to questions and customer support requests;
• communicate with you about your account, purchases, or Services;
• detect and prevent fraud, unauthorized access, or misuse of the Services;
• protect the security and integrity of our systems and data sources;
• improve the website, products, data, and user experience;
• understand how visitors use the website and evaluate website performance;
• develop new products, features, and Services; and
• comply with legal obligations and protect our rights.

We may also use contact information to send information about Marine Passport products, Services, updates, or other communications where permitted by law. You may opt out of marketing communications at any time by using the unsubscribe instructions included in the communication.

5. Vessel Searches, Lookup Security, and Service Integrity

Marine Passport may record and retain information about vessel searches, including HIN lookups, account activity, report access, and related technical information.

We use this information to provide the Services, maintain transaction and account records, prevent fraud and unauthorized use, detect automated or abusive activity, prevent web scraping and data harvesting, protect our data sources and data-provider relationships, enforce usage limits, and maintain the security and integrity of the Services.

Marine Passport may use reasonable technical and administrative measures to identify and restrict activity that appears to involve automated retrieval, bulk searching, unauthorized database access, or other misuse of the Services.

6. Accuracy of Information and Correction Requests

Marine Passport strives to provide useful and reliable information, but information available through the Services may be incomplete, inaccurate, outdated, delayed, or unavailable.

Information obtained from government agencies or third-party providers may be displayed as reported by the applicable source. Marine Passport cannot change or correct an underlying government or third-party source record.

If you believe information displayed by Marine Passport is inaccurate, you may contact us at info@marinepassport.com with the relevant vessel information and a description of the suspected error.

Marine Passport may review the information and, where appropriate, compare it with the applicable source or data provider. Where an underlying source record is incorrect, you may also need to contact the applicable government agency or data provider directly.

The absence of information from a Marine Passport report does not necessarily mean that the information or event does not exist.

7. Permitted Uses and FCRA

Marine Passport provides vessel information and research services for lawful purposes, including vessel research, purchasing, ownership, maintenance, and related activities.

Marine Passport reports may not be used to determine an individual's eligibility for employment, housing, credit, or any other purpose regulated by the Fair Credit Reporting Act, unless expressly permitted by applicable law and authorized by Marine Passport.

Marine Passport does not provide consumer reports for employment, housing, credit, or other regulated eligibility determinations.

Marine Passport may restrict, suspend, or terminate access to the Services where we believe the Services are being used for unlawful, unauthorized, or prohibited purposes.

8. How We Share Personal Information

Marine Passport may share personal information with service providers and other third parties that help us operate the Services, including providers supporting:

• payment processing;
• website hosting and infrastructure;
• analytics and website performance;
• customer support;
• communications;
• account and authentication functions; and
• fraud prevention and security.

These service providers may access information only as reasonably necessary to perform services on our behalf and are subject to their applicable agreements and legal obligations.

Marine Passport may also disclose information:

• when required by law, regulation, legal process, or governmental request;
• to protect the rights, property, or safety of Marine Passport, our users, or others;
• to investigate fraud, security issues, or misuse of the Services; or
• in connection with a merger, acquisition, financing, sale of assets, or other corporate transaction.

Marine Passport does not sell personal information for money.‍

9. Cookies and Similar Technologies

Marine Passport may use cookies and similar technologies to help the website function, remember certain preferences, understand website usage, and improve performance.

Cookies may collect information such as browser information, pages viewed, session activity, and other technical information.

Some cookies may be required for the website to function. Other cookies may be used for analytics or other purposes depending on the technologies implemented on the website.

You may be able to manage or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

Marine Passport may update this section as additional technologies or cookie-management tools are implemented.

10. Data Security

Marine Passport takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include access controls, authentication, encryption in transit, system monitoring, and other safeguards appropriate to the nature of the information and Services.

No method of transmitting or storing information is completely secure, and Marine Passport cannot guarantee absolute security.

11. Data Retention

Marine Passport retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide Services, maintain accounts and transaction records, maintain report and search history, prevent fraud and misuse, resolve disputes, comply with legal obligations, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

12. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:

• request access to personal information we maintain about you;
• request correction of inaccurate personal information;
• request deletion of personal information, subject to applicable exceptions;
• request information about how your personal information is collected, used, or shared; and
• opt out of certain marketing communications or other uses where required by law.

To make a privacy-related request, contact us at:

info@marinepassport.com

We may need to verify your identity before completing certain requests.

13. Third-Party Websites and Services

The Marine Passport website may contain links to third-party websites or services.

Marine Passport does not control and is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of any third party you visit or use.

14. Children's Privacy

Marine Passport Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from individuals under 18. If we learn that we have collected personal information from an individual under 18, we will take reasonable steps to delete that information.

15. Business Transfers

If Marine Passport is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Marine Passport will continue to protect personal information in accordance with applicable law and any commitments described in this Privacy Policy.

16. Changes to This Privacy Policy

Marine Passport may update this Privacy Policy from time to time as our Services, technologies, data sources, or legal obligations change.

When we make changes, we will post the updated Privacy Policy on this page and update the Effective Date.

We encourage you to review this Privacy Policy periodically.

17. Contact

Questions, privacy requests, or concerns regarding this Privacy Policy may be directed to:

Marine Passport LLC
info@marinepassport.com‍